Declaration of Performance
Calder Industrial Materials are committed to the maintenance of a quality management system (Q M S) that conforms to the requirements of ISO 9001:2008 so that we can provide and maintain a consistently high quality in all work undertaken.
We will provide quality products that meet or exceed customer specified, statutory and regulatory requirements, providing a high standard of workmanship.
Our commitment to continually improve the effectiveness of the Q M S will be demonstrated through the establishment and monitoring of quality objectives and targets. These measures will be monitored through management review meetings.
We aim to make Calder Industrial Materials Limited and its products the preferred choice of customers and will support this by:
- Encouraging customer feedback both external and internal with the aim of improving customer satisfaction.
- Encouraging effective communication throughout the organisation to achieve quality objectives.
- Reviewing the competence, training and full involvement of every employee to continually improve the effectiveness of the Q M S.
- Develop and review performance measures for assessing satisfaction with customers and suppliers.
Please click on the DNV logo above to download a copy of our Quality System Certification